Privacy policy

Last updated: November 5, 2025

Welcome to the https://bonapapasuper.com/ website (the "Services") operated by ANA AND BATLA INDUSTRIES PVT LTD (the "Company"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure your data when you interact with our website.

By using these Services, you agree to the practices described in this Privacy Policy. This policy does not apply to any third-party websites that may be linked on our Site, and we are not responsible for the privacy practices of such websites. We will only collect your information when necessary and retain it only for as long as required by law or for the purposes for which it was collected.

Data We Collect

We may collect personal information when you:

  • Place an order
  • Create an account
  • Contact us
  • Participate in surveys, promotions, or competitions

This information may include:

  • Name, title, gender, and date of birth
  • Contact details: email address, postal and delivery addresses, phone and mobile numbers
  • Payment information: card or bank account details (used only via secure payment gateways, currently only Cash on Delivery is offered)
  • Account login information

We collect and process this data to:

  • Fulfill your orders and provide requested services
  • Manage your account and verify transactions
  • Improve our website experience and user interface
  • Send updates about orders, new products, services, and promotions (where consented)
  • Contact you in case of delivery issues or order queries
  • Save your information for future convenience in using our services (as noted in the T&Cs)

We may share your delivery information with third-party couriers to fulfill your order. You are responsible for providing accurate and up-to-date information.

Communications & Marketing

If you opt in, we may send you promotional emails about new products, special offers, or relevant updates. You may unsubscribe from these communications at any time using the unsubscribe link in the email or by contacting us directly.

Access to Order Information

You can view your past and active order details by logging into your https://bonapapasuper.com/ account. You are responsible for maintaining the confidentiality of your login credentials. We do not accept liability for any unauthorized access to your account unless it results from our own negligence.

Third Parties & Data Sharing (including Shopify)

 We may share your personal information with:

  • Shopify, which hosts our store, collects and processes information to provide and improve the Services.
  • Courier partners for delivery purposes
  • Payment service providers
  • Customer service or marketing support agents
  • Fraud prevention and credit risk reduction partners
  • Affiliated companies or transfer data if our business is sold or reorganized.

Other than as stated in this policy, we will not sell, rent, or disclose your personal data to third parties without your consent unless required by law.

Cookies

Cookies are small text files stored on your computer to enhance your browsing experience. These allow us to remember your preferences, cart items, recognize returning visitors, and analyze site usage with tools such as Google Analytics.

You may disable cookies in your browser settings, but please note that some features may not function correctly if cookies are disabled.

Security Measures

We have implemented appropriate technical and organizational security measures to safeguard your personal data. All information you provide is stored on secure servers, and transactions are encrypted. We do not store any credit or debit card number, security codes (CVV), or any other information that can be a security risk. For your own safety, please do not share your password or login credentials with anyone.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Ask us to stop using your data for marketing at any time.

If you wish to exercise any of these rights or have concerns about your data, please contact us.

Policy Updates and Contact

As our website and services evolve, we may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website will constitute your acceptance of the updated policy.

For more information or specific queries regarding this Privacy Policy, please contact us at:

  • Email: bonasuper32@gmail.com
  • Phone: 0322-6222852 (032 ANABATLA)
  • Address: ANA AND BATLA INDUSTRIES PVT LTD, PLOT NO. H-23/3, SHED NO. 1, LANDHI INDUSTRIAL AREA, KARACHI, 75120